Understanding the Dashboard



 Directory
Need to reach out to a fellow CORE member or a CORE Employee for assistance? Visit the Directory for direct contact information for any person you are trying to get in contact with.

Quick Links
The quick links feature allows you to quickly navigate to important websites such as CoreLogic’s Learning Community, Matterport Training Academy, and so much more! Have a quick link suggestion to add? Visit the Forum section and share your thoughts. We love member feedback!

Library
The Library is your main resource for all of CORE’s shared content. CORE Members have access to a wealth of knowledge ranging from commercial and large loss resources to business operations manuals. We invite you to explore our catalog of CORE Perks resources, hiring descriptions, and HR documentation. With content being added daily, be sure to check in often to get the most up-to-date information on a myriad of subjects.


Forums
Forums will help you stay up to date with CORE and your fellow CORE Members on questions, best practices, or anything else you would like to start a discussion on with CORE and its members. You can find topics like “equipment rentals”, “personal feedback on job management solutions”, and “other admin-related pain points.”


News
This News section is your newsfeed for anything CORE Related! You can simply click on any article you are interested in and be “in the know” of all CORE’s latest news and announcements!

Calendar
Want to know about all things CORE? Click on the Calendar icon to instantly see what industry events the CORE Team or your fellow CORE MEmbers are attending. Want to team up with surrounding members and co-host events? Contact CORE’s Events Team to assist with the planning!

Apparel Store
The CORE Brand is an integral part of everyone’s success and is one of our industry's best conversation starters! From technician to owner, we encourage everyone to wear the CORE brand with honor, knowing you are a part of one of the most impactful organizations in the country. Click on the apparel store icon to add your required membership logo and receive exclusive pricing as a CORE Member at any tier level.


CORE Perks
The fastest way to save money and increase profit is to stop buying supplies, and equipment at full price. CORE Perks offers discounts on all aspects of your business. Let our Vendors know you are a CORE Member, and you will step into a VIP experience accompanied by the best industry pricing.

Remote Estimating Desk
Are you looking to decrease non-billable time, or are you interested in taking some of the workloads off your estimators? RED is here to help. Send in a Docu Sketch or Matterport link, and a sketch or estimate will be returned within hours. Use this feature in your day-to-day or during CAT events when volume spikes. This page will include the current pricing, instructions, and a direct overview of RED.


Learning Hub
Need a quick refresh? We are excited to bring you this instructional management tool in order to streamline your education here at CORE. Whether it be CORE tools & platforms or basic industry knowledge, this tool can help anyone on your team at every level in your company.


Accounts 

Accounts act as the official company location(s) being displayed within CORE Voyant. These accounts are synced with our CRM system and ProfileGorilla. Can be accessed through COREvoyant to attach contacts, location information, articles to meet compliance requirements, billing, and establishing ‘Queue Managers’ per location.


Users 

This Admin feature allows you to see which contacts have a user login for the COREVoyant system and allows you to help users regain access to their user account by sending a reset password email to your employee(s).


Jobs 

Jobs will act as your servicing overview page, to see all the projects you are currently working on. This section includes a health grading system to ensure the program's steps have been completed successfully. 

 

Programs

Programs, similar to other Claims Management systems, act as the primary tool for building out steps or ‘Program Specific Requirements’ to be completed by Service type.

Compliance Reviews
This section is utilized to help approve or reject submitted compliance items. We are requiring all service providers to be on the ProfileGorilla platform moving forward so that this section can be fully automated.