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The following are answers to some of the most common questions or problems users come across.
Where do I download the latest version of Zoom?
You can download the latest version of Zoom from the below website.
Do you need an account to use Zoom?
A zoom account is not required if you are strictly joining Zoom Meetings as a participant. If someone invites you to their meeting, you can join as a participant without creating an account. However, if the host has restricted joining meetings using authentication profiles, then the participant will need a Zoom account to access the meeting.
An account is only required if you need to create your own meetings and send invitations to participants. Having a Zoom account allows you to create your own instant Meetings or schedule Meetings. An account also allows you to access your personal settings, where you can update your profile or upgrade your plan at any time.
How do I sign up for Zoom?
You can sign up for a free Zoom account at zoom.us/signup.
How much does Zoom cost?
A basic Zoom license is free.
Joining a meeting
How do I join a Zoom meeting?
You can join a meeting by clicking the meeting link or going to join.zoom.us and entering the meeting ID.
How do I join computer/device audio?
On most devices, you can join computer/device audio by clicking Join Audio, Join with Computer Audio, or Audio to access the audio settings.
Can I use a Bluetooth headset?
Yes, as long as the Bluetooth device is compatible with the computer or mobile device that you are using.
Do I have to have a webcam to join on Zoom?
While you are not required to have a webcam to join a Zoom Meeting or Webinar, you will not be able to transmit a video of yourself. You will continue to be able to listen and speak during the meeting, share your screen, and view the webcam video of other participants.
Scheduling a meeting
How do I schedule a meeting?
You can schedule a meeting on the web, through the Zoom Desktop client or mobile app, or through one of our many integrations.
How do I invite others to join my meeting?
You can invite others to join your meeting by copying the join URL or meeting invitation and sending it out via email. There are many other ways to invite others to join your meeting.
Zoom webinars
How do I purchase a webinar license?
To host a webinar, you need to be a licensed user and have a Zoom webinar license. If you don’t have a Licensed, then contact with Helpdesk Team.
How do I host a webinar?
You can schedule your webinar on the Webinars page of the Zoom web portal. When it's time to start your webinar, you can start it from the Webinars page of the Zoom web portal or from the Meetings tab of your Zoom client.
Meeting and webinar features
How do I share my screen?
Click Share in your meeting and choose the screen that you would like to share.
Can I record my meeting?
All Zoom hosts can record locally to their computer unless this feature has been disabled by their Zoom account owner or admin. Hosts who are Licensed can also record to the Zoom cloud. In a Zoom meeting, press Record to start the recording.
Where do I find my recording?
By default, local recordings are saved to your documents folder. Cloud recordings can be found on the page of your Zoom web portal.
My Zoom accounts
How do I reset my password?
You can reset your password at the given below link.
https://zoom.us/forgot_password
What role do I have on my Zoom account?
You can find your role on your Account Profile page of the Zoom web portal.
Where can I find my account owner?
You can find your account owner on your page of the Zoom web portal.
Troubleshooting
There is an echo in my meeting.
The echo can be caused by many things, such as a participant connected to the meeting audio on multiple devices, or two participants joining in from the same local.